Losing hot water disrupts everything from showers to dishes. Water heater problems range from simple fixes to signs the unit is near the end of its life.
We troubleshoot tank and tankless water heaters and explain whether a repair makes sense for your unit. Note that many Toronto-area homes rent their water heaters; if yours is a rental, your rental provider may need to be involved.
Water heater warning signs
- No hot water, or hot water runs out quickly
- Water pooling around the base of the tank
- Rumbling or popping noises from the tank
- Rusty or discoloured hot water
- Pilot light that won't stay lit
How we approach water heater repair
- 1
Confirm ownership
We check whether the unit is owned or rented, since that affects who should service it.
- 2
Troubleshoot
We check controls, venting, valves and connections relevant to the unit type.
- 3
Repair
Faulty plumbing components such as valves and connections are repaired or replaced.
- 4
Advise
If the tank itself is failing, we explain replacement considerations.
Safety advice
- If you smell gas, leave the home immediately and call Enbridge Gas or 911 from outside.
- A water heater leaking from the tank body cannot be repaired; shut off the water supply to the unit.
- Hot water can scald. Be careful when opening drain or relief valves.
Water Heater Repair for North York homes and businesses
Water heater rental is common in Ontario. Check your utility bill for a rental charge before arranging repairs.
Water Heater Repair FAQ
How long do water heaters last?
Tank water heaters often last around 10 to 15 years depending on water quality and maintenance. Tankless units can last longer.
Can you fix a rented water heater?
Rental agreements often require the rental company to service the unit. We can help you figure out who to contact.
Why is there water around my tank?
It may be a fitting, relief valve or the tank itself. We'll identify the source.