Plumbing emergencies rarely happen at a convenient time. A pipe can split overnight during a cold snap, a toilet can overflow minutes before guests arrive, or a floor drain can start pushing water back into a finished basement on a Sunday morning.
North York Plumbing answers calls 24 hours a day, 7 days a week. When you call, we ask what you are seeing, help you take immediate steps to limit damage, and arrange for a plumber to assess and repair the problem.
Situations that usually need emergency help
- Water spraying or pouring from a pipe, fitting or supply line
- Water coming through a ceiling, wall or light fixture
- Sewage or grey water backing up through floor drains or tubs
- A toilet or fixture that will not stop overflowing
- No water to the home, or a sudden large drop in pressure
- A water heater leaking from the tank body
How we approach emergency plumbing
- 1
Stabilize
We talk you through shutting off the water and protecting belongings while help is arranged.
- 2
Locate the source
On site, the plumber traces the leak or blockage rather than treating only the visible symptom.
- 3
Make it safe
Damaged sections are isolated or temporarily secured so water service can be restored where possible.
- 4
Explain the repair
You get a clear explanation of the permanent fix and any options before further work proceeds.
Safety advice
- Find your main water shut-off valve now, before you need it. In many North York homes it is in the basement near the front wall.
- If water is near electrical outlets, panels or appliances, stay out of the water and contact Toronto Hydro or an electrician if needed.
- Avoid contact with sewage. Keep children and pets away from affected areas.
Emergency Plumbing for North York homes and businesses
Many North York houses built from the 1950s to the 1970s have original galvanized or copper lines and below-grade basements, which makes fast response to leaks and backups especially important.
Emergency Plumbing FAQ
Do you really answer calls overnight?
Yes. Our phone line is answered 24 hours a day, 7 days a week, including weekends and holidays.
What should I do before the plumber arrives?
Shut off the water at the main valve or the fixture's local valve, move valuables away from water, and take photos for insurance if it is safe to do so.
Is every plumbing problem an emergency?
Not always. A slow drip or a single slow drain can often wait for a regular appointment. Call us and we'll help you decide.